Color-block Mini Bucket Bag-TENERA Velvet Collection

Our products are covered by a 1-year warranty as long as it is used for the intended purpose, under normal conditions and not subject to extreme conditions, neglect, accidents or abuse.

Shipping Countries
We ship worldwide. Our team carefully processes your order and works with trusted courier partners to deliver your package to your selected destination.

Shipping Costs
Shipping fees vary by destination:

• USA: $15 flat fee for all orders (8-13 business days, 3-7 business days for some orders)
• All other countries/regions: Flat rate of $10 for all orders (7–10 business days).
• Free Shipping on orders over $150.

Processing & Delivery Times
Orders take 5–7 business days to process. Once shipped, you’ll receive a confirmation email with tracking details.
Delivery times may vary based on service and destination.

Shipping Details

• Packages are typically left at your doorstep with photo confirmation as proof of delivery.
• Delivery confirmation from the courier serves as definitive proof of receipt.
• We are not responsible for:

Ownership & Liability
Ownership and risk of loss for products transfer to you once TENERA hands the package to the carrier.

Wipe the surface with a damp cloth and let it dry naturally. If you intend to use any kind of chemical cleaner or conditioner, conduct patch tests on a small area as a precautionary measure before proceeding with the entire product.