(Chocolate Velvet)Large Bucket Bag-TENERA Velvet Collection

Our products are covered by a 1-year warranty as long as it is used for the intended purpose, under normal conditions and not subject to extreme conditions, neglect, accidents or abuse.

Shipping Countries
We ship worldwide. Our team carefully processes your order and works with trusted courier partners to deliver your package to your selected destination.

Shipping Costs
Shipping fees vary by destination:

• USA: $10 flat fee for all orders (8-13 business days, 3-7 business days for some orders)
• All other countries/regions: Flat rate of $5 for all orders (7–10 business days).
• Free Shipping on orders over $150.

Processing & Delivery Times
Orders take 5–7 business days to process. Once shipped, you’ll receive a confirmation email with tracking details.
Delivery times may vary based on service and destination.

Shipping Details

• Packages are typically left at your doorstep with photo confirmation as proof of delivery.
• Delivery confirmation from the courier serves as definitive proof of receipt.
• We are not responsible for:

Ownership & Liability
Ownership and risk of loss for products transfer to you once TENERA hands the package to the carrier.

Eco-friendly plant leather is a bio-based synthetic new environmentally friendly materials, made of natural tree pulp and corn stalks, compared to ‘real leather’, more friendly to animals and the environment, to achieve low-carbon emissions, recycling of natural resources. The feel of the material is suede velvet, soft and skin-friendly, and the texture of ordinary leather is completely different, full of gloss, the actual product texture is excellent!

Routine maintenance:
1.)Environmentally friendly plant leather material, daily cleaning can use non-alcoholic wipes to wipe to avoid
2.)Free from contact with light-coloured clothing, to avoid colour migration staining
3.)Suggested hanging storage bag products, please do not folding extrusion

Precautions for use:
1.)Avoid contact with sharp objects, so as not to cause scratches and cuts
2.)Avoid excessive contact with perfume, cosmetics or corrosive liquids.